Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Times
Shipping costs and delivery times are calculated at checkout based on your location. Estimated delivery times typically range from 3–10 business days depending on the destination and shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package’s journey.
Shipping Delays
Delivery times are estimates and may occasionally be delayed due to factors outside our control, such as carrier delays, customs processing, or high order volumes.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery and we will work with the carrier to resolve the issue.
Contact Us
If you have any questions about your shipment, please contact us at:
rhylexstore@gmail.com